A blog about all things fab and affordable! The do's and don'ts and some of the hot items that I have found as well as the places that have FAB finds!
Wednesday, March 9, 2011
Hard to find great customer service does exist!!! Thx Ideeli for restoring my faith!!
I get packages on the regular and they all seem to be damaged when they arrive at my house! Well enough is enough MR. UPS man, even my neighbor has had trouble with their packages! So I recently order 3 dresses from Ideeli and they all arrived in boxes that had been attached by wolves and dump trunks. After posting on Twitter how PO'd I was Ideeli customer service tweet me back directly right away. Even though it was clearly UPS that did the damage, Ideeli was more then happy to assist me with getting to the bottom of the problem. Luckily just the boxes were damaged and not the merchandise :) Thanks again Ideeli for stepping up and offering assistance! That is what makes Fashionistas continue to shop your FAB site!! Outstanding customer service is sooooooooooooo hard to fine these days even for the most simple things. For the record I still have not heard from UPS...........
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I agree their CS is stellar!
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